Is your AC running nonstop but your home still feels warm? Learn what’s normal in extreme heat, common causes of poor cooling, and when to call for an inspection.

We recently got a call from a customer — let’s call her Lisa — who owns a rental home. Her tenants had been complaining for about a week that the AC just wasn’t keeping up during the day. With the heat wave we’ve been having, the system was running constantly, but the house stayed a few degrees warmer than the thermostat setting.
Lisa’s big question was one we hear a lot in extreme heat: “Is this just because it’s so hot outside, or is something actually wrong with the system?” That call turned into a great conversation about what’s normal for an AC in severe heat, what’s a warning sign, and when it’s time to schedule an inspection.
Central air conditioners are designed to keep your home comfortable under typical summer conditions — but they do have limits. Most systems are sized assuming about a 20°F difference between indoor and outdoor temperatures.
So if it’s 95°F outside, a properly sized and healthy system will usually keep the home around 75°F. But when the temperature spikes to 100°F+ for hours at a time, your AC is working at its absolute max just to hold that 20-degree difference.
In very high heat, it can be considered normal if:
In other words, even a good system may not hit your exact setpoint during a heat wave — but it should still feel reasonably comfortable and recover in the evenings.
As we talked through Lisa’s situation, we asked a few key questions we always use to separate “normal struggle” from “time to inspect.” Here are the main red flags we listen for:
If you’re seeing any of these along with poor cooling, it’s more than just a heat-wave limitation — it’s time to have a technician take a look.
When we send a technician out for a situation like Lisa’s, we’re usually looking at a few common culprits. Most of them start small and get worse when the heat turns brutal.
The number one issue we see is a clogged air filter. When the filter is dirty, your system can’t move enough air, which means it can’t remove enough heat from your home.
What you can do:
Your outdoor unit’s job is to get rid of the heat pulled from your home. When it’s covered in dirt, leaves, or cottonwood fluff, it can’t “breathe,” and cooling performance drops — especially noticeable on hot days.
What you can do:
If the system is low on refrigerant, it can’t absorb and move heat effectively. You may notice long run times, lukewarm air, or ice buildup on the lines or coil.
This is not a DIY fix — refrigerant issues must be handled by a licensed technician. We don’t just “top it off”; we look for leaks, repair them if possible, and then recharge to the correct level.
Sometimes, the system is simply too old or too small for the home’s current needs. Maybe additions were built, insulation changed, or windows were replaced. Or the unit was never sized quite right to begin with.
In those cases, we talk with homeowners about realistic expectations, possible efficiency upgrades, and ways to help the existing system out — like sealing ducts, adding insulation, or improving shading.
While we were scheduling Lisa’s inspection, we walked her through a few easy steps to help her tenants stay more comfortable while they waited:
If your home is just a couple degrees warmer than the thermostat in the late afternoon, but feels fine at night, your AC may simply be hitting its design limits in extreme heat. But if you notice any of the following, it’s time to schedule an inspection:
When Lisa called, her tenants had already noticed struggling performance for about a week, so scheduling a professional visit was absolutely the right move. A thorough inspection can catch small issues before they turn into full system failures — especially when your AC is under the most stress.
If your system is having a hard time keeping up in this heat and you’re not sure whether it’s normal or a problem, we’re happy to take a look, answer your questions, and help you get your home comfortable again.